Privacy Policy

Privacy Policy

Introduction

Welcome to https://roof-panel-replacement.collision-talk.com! We are dedicated to maintaining a transparent and secure online environment for our users. This Privacy Policy aims to inform you about how we handle your personal information, ensuring compliance with various data protection regulations worldwide, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • The General Data Protection Regulation (GDPR) of the European Union (EU)
  • Brazil’s General Data Protection Law (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA)
  • Colorado’s Consumer Protection Act (CPA)
  • Utah’s Consumer Sales and Service Act (UCPA)
  • Connecticut’s ConnectiCUT Data and Privacy Act (CTDPA)
  • Virginia’s Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This privacy policy covers all aspects of our online presence, including our official website, mobile applications, services, and products offered under the domain https://roof-panel-replacement.collision-talk.com. However, please be aware that this policy does not extend to external platforms or websites that you may access through links on our site. These third-party services will have their own privacy policies, and we encourage you to review them before providing any personal data.

Processing Activities

This policy outlines the practices when users:

  1. Utilize our applications and services as authorized users.
  2. Visit websites linked to this Privacy Policy.
  3. Engage with us through various communication channels such as newsletters, emails, phone calls, or text messages (SMS).

Personal Data Collection

We collect a range of personal data to enhance your experience and provide our services effectively. This includes:

  • Account Information: Details required to create and manage user accounts, such as usernames, passwords, and contact details.
  • Payment Information: Data related to transactions, including credit/debit card numbers, expiration dates, and billing addresses.
  • Financial Information: Records of financial transactions, banking details (if stored), and accounting data.
  • Purchase Information: Items bought, purchase history, and order details.
  • Mobile Device Identifiers: Unique identifiers like IP addresses, device IDs, or mobile network information.
  • Location Data: Geographic coordinates and location-based services data.
  • Feedback: Opinions, reviews, and comments provided by users to improve our services.
  • Social Media Information: Data from social media platforms when users interact with us through these channels.
  • Product Information: Preferences, customization choices, and product interactions for personalized recommendations.

We obtain this data through direct user input, website analytics tools, interaction logs, and third-party partners who assist in our operations.

Cookies

Cookies are small text files stored on your device when you visit our websites or use our applications. We utilize cookies for:

  • Strictly Necessary: Ensuring the basic functionality of our services, such as remembering user preferences.
  • Preference: Customizing content and remembering settings to provide a personalized experience.
  • Analytics: Tracking website usage and gathering statistical data to improve our services.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control which types of cookies are accepted.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes for collection, including legal obligations and business requirements. Once these purposes expire or upon user request, we securely delete or anonymize the data in accordance with applicable laws.

Security Measures

The security of your personal information is a top priority. We implement robust organizational and technical safeguards to protect data from unauthorized access, disclosure, alteration, or destruction. This includes encryption for data at rest and in transit, secure third-party processing, and regular security audits.

Children’s Privacy

We do not knowingly collect or target personal information from children under the age of 18. If you are a parent or guardian and believe that we have collected such data by mistake, please contact us at the details provided below, and we will take immediate steps to rectify the issue.

Your Rights

Depending on your location, you may have certain rights regarding personal data, including:

  • Access to your information and its processing details.
  • Request rectification or erasure of inaccurate data.
  • Restriction or object to the processing of your data in specific circumstances.
  • Data portability, allowing you to transfer your data to another controller.
  • The right to withdraw consent at any time.
  • File a complaint or appeal with relevant data protection authorities.

To exercise these rights or have any data-related inquiries, please contact our dedicated privacy team via the channels provided below.

Changes to Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page, and we encourage users to review it periodically for the latest information.

Contact Information

For any questions regarding privacy, data management, unsubscribe requests, or feedback, please reach out to us: